Privacy Policy

Lynx Networks is committed to protecting the privacy and security of your personal information

What is the purpose of this document?

Lynx Networks Ltd (Lynx) is committed to protecting the privacy and security of your personal information.

This privacy policy describes how we collect and use personal information about you during and after your working relationship with us, in accordance with the General Data Protection Regulation (GDPR).

Lynx is a “data controller”. This means that we are responsible for deciding how we hold and use personal data.

Data protection principles

We will comply with data protection legislation (GDPR, DP etc.) Personal data we hold must be:

  • Used lawfully, fairly and in a transparent way.
  • Collected only for valid purposes that we have clearly explained to you and not used in any way that is incompatible with those purposes.
  • Relevant to the purposes we have told you about and limited only to those purposes.
  • Accurate and kept up to date.
  • Kept only as long as necessary for the purposes we have told you about.
  • Kept securely.

What personal information and personally identifiable (PII) do we hold?

Lynx stores relevant contact information. This includes names, email addresses, telephone numbers and site addresses. We also gather information regarding which of our services you are interested in.

Personal data, or personal information, means any information about an individual from which that person can be identified. It does not include data where the identity has been redacted (anonymous data).

How are we collecting data?

We collect data via forms on our website as well as telephone, email, live chat and/or in person conversations with contacts.

What do we do with personal data?

We will only use your personal information when the law allows us to. Most commonly, we will use your personal information in the following circumstances:

  • Where we need to perform the contract we have entered into with you.
  • Where we need to comply with a legal obligation.
  • Where it is necessary for our legitimate interests (or those of a third party) and your interests and fundamental rights do not override those interests.
  • To contact you regarding a requirement
  • To contact you for marketing purposes but only with your consent.
  • To obtain security clearance as required by some clients and sites.

What is our marketing communications policy?

If you opt in to communications from Lynx:

  • You will not receive more than one marketing message per calendar month
  • The content will be relevant to you
  • You can unsubscribe at any time (via the unsubscribe button on our emails or making a request via email or telephone call)
  • We aim to provide value for you by creating useful and relevant content to ensure you can make an informed purchasing decision.
  • Usually, we achieve this by keeping our website up-to-date; this way you can choose to receive communications at a time that suits you. Occasionally there is a time constraint on delivering a message, that is when we choose to use your data to communicate directly via mail, email or telephone conversation.
  • The 3 types of marketing communications you may receive are:
  • Service updates – Occasionally we send mail or email communications to our customers letting them know of any changes to our services or we provide details of a new service we are offering.
  • Event invitations – Several times a year we host free events, usually in the form of ‘breakfast briefings’ – where we provide industry updates and a tasty breakfast. Invites are sent out via email.
  • Essential communications – Sometimes we need to let our customers know important information regarding Lynx. This may take the form of a short email.

Who are the data controllers?

Lynx is the sole data controller of any data we collect.

Where is your data stored?

We store your data on secure servers within the UK.

What cookies do we use on our website?

Like many other websites, the Lynx website uses cookies. The cookies we use track use of our website and allow us to make improvements based on the data we collect. By clicking “Accept” on our Website, you agree that we can place these types of cookies on your device. If you wish to disable cookies you can read how to do so on our cookies policy page.

Do we share your data with third parties?

With their permission, Lynx employees’ personal data may be shared with clients for the purposes of obtaining security clearances.

We do not disclose personal data to other third parties, unless required by law or court order or to enable third parties to provide certain services to us. However, we will always control and be responsible for that use of your data.

Your rights

All data rights you hold are in line with GDPR, and the UK Data Protection Act.

You have right of access to any data we hold about you. If you would like to request access to this data, please contact us. Data access is subject to proof of your identity.

You have the right to be forgotten. You can unsubscribe from our mailing list at any time by using the unsubscribe button on marketing communications or by contacting us directly, doing so will archive and encrypt your details on our marketing database. If you would like us to permanently delete any record of you, please making a special request to do so by contacting us.

Links to other websites

Parts of our website may link to external internet sites; and other external internet sites may link to this website. Lynx is not responsible for the content of any external internet sites.

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