Our Pricing Policy
Clear pricing, built around your requirements.
Many of our projects are bespoke. The right price depends on the site, the equipment required, the level of support needed, and the complexity of the work. For that reason, we usually provide tailored quotations rather than publishing generic prices that may not reflect your actual requirement.
Before quoting, we will discuss what you need, identify any practical or technical considerations, and recommend a solution that is suitable for your organisation.
Why we do not publish fixed prices for every service
Some services can be priced quickly. Others need a clearer understanding of your environment first.
Lynx Networks works across IT support, networking, wireless, cyber security, cloud services, data cabling and infrastructure projects. The cost of this work can depend on many factors, including your existing setup, the equipment required, the size of the site, the level of support needed and the complexity of the project.
For straightforward requests, we may be able to provide pricing after a short conversation. For larger or more technical projects, we may need to carry out a site survey, technical review or discovery process before confirming the most suitable solution and final cost.
We will always explain what information we need, whether any survey or review is required, and what the next step will be before proceeding.
What we consider when building accurate fair quotations:
Our Pricing Method
Step 1: Discuss your requirement
We start by understanding what you are trying to achieve. This might be a support issue, a new installation, a network upgrade, a cyber security concern, or a wider IT project.
At this stage, we will ask practical questions about your environment, timescales, priorities and budget. This helps us avoid over-specifying, under-specifying, or quoting for something that does not properly solve the problem.
Step 2: Survey or review, if required
For some work, we may be able to quote from the information you provide. For other projects, we may need to carry out a site survey or technical review.
This is especially common for data cabling, wireless networking, infrastructure upgrades and more complex IT environments. A survey helps us understand the real-world conditions, spot potential issues early, and provide a more accurate quote.
Step 3: Recommend the right solution
Once we understand the requirement, we recommend the most suitable approach.
We are not interested in selling unnecessary equipment or overcomplicated solutions. Our role is to help you make a sensible, informed decision based on your needs, your budget and the long-term reliability of the system.
Where there are multiple options, we will explain the differences clearly so you can choose the right balance of cost, performance and future flexibility.
Step 4: Provide a clear quote
We then provide a quote for the agreed work, including services, labour and any products or equipment required.
Where appropriate, we will separate key costs so you can see what is included. If the scope changes, we will discuss this with you before carrying out additional work.
Our goal is to make sure there are no surprises.
Fixed contracts & time-and-parts work
Some services, such as ongoing IT support, can be provided on a fixed contract basis for an agreed period. This gives you predictable costs and a clear support arrangement.
Other work, such as repairs, troubleshooting or ad hoc IT support, may be carried out on a time-and-parts basis. In these cases, we will explain the likely approach before work begins.
Our commitment to fair pricing
We aim to be competitive, but we do not try to be the cheapest option at the expense of quality.
Fair pricing means giving customers good value, honest advice and solutions that are appropriate for the job. It also means using reliable products, experienced engineers and clear communication throughout the process.
We believe this approach builds better long-term relationships with our customers and helps them make confident purchasing decisions.
Need clear pricing for an IT project?
Tell us what you need and we’ll help you understand the best route forward. You can call us on 01908 633833 or email/live chat directly with one of our IT experts.