Our IT Support Service
All of our technicians commit to life-long learning, developing their skills through on-the-job learning, qualifications and accreditations.
We design our services and solutions with security integrated at every level and our support team is equipped to react to threats swiftly.
Our support tickets are normally resolved same-day, within a matter of hours. We also offer a next-business-day response guarantee for when on-site callouts are necessary.
Knowledge of Infrastructure
Our helpdesk staff work closely with our engineers and have an excellent understanding of all elements of network infrastructure.
All Sectors, All Sizes
Whether you are a large organisation with an on-site IT team or a small business with only a few workstations, we have a package to suit you.
Proactive System Monitoring
We proactively monitor our customers systems so we can react to problems before you are even aware they have occurred.
Want to Know More about our IT Support Packages?
For a no pressure chat about your IT systems, speak to one of our experts today and discover what Lynx Networks can do for you.
“Extremely pleased with the service we continue to receive from Lynx Networks. Would highly recommend the business. The staff are always incredibly helpful and very professional.”
– Vanessa Davis, RP Fighting Blindness
News, Articles & Case Studies
Over the last few years Lynx has been invited into a number of situations following a serious cyber incident at client sites. In some cases, this was more about partial recovery after a minor encryption outbreak. However, others were far more serious in terms of all...
At Lynx, we are proud of our history of training data cabling installation technicians. Since 1988, over 90 installers have learned and refined their skills at Lynx Networks.
On Thursday 20th May, our cyber defences successfully kept 10,297 external scans from probing our network as a pre-cursor to an attack. Had just one these probs found a weakness and been exploited, our business could have been badly damaged.